Refund policy

Returns

Our Tallow products can not be returned due to their perishable nature. 

Damages and issues
Please inspect your order upon reception and contact us immediately help@barnwoodbalms.com if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your issue, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.